Privacy Policy

This policy applies when you visit the Paire website, create an account, publish or browse pop-up opportunities, send or review booking requests, subscribe to the vendor plan or receive email from us. Paire is offered to users in the United States and this policy is written for US law.

It does not cover information collected offline or by other websites and services, including the payment pages Stripe runs and the Google sign-in page, which are governed by those companies' own privacy policies.

Paire is not intended for anyone under 16, and we do not knowingly collect personal information from anyone under 16. If we learn that we have, we will promptly delete it. If you believe this has happened, contact us at hello@gopaire.com.

Account information. When you sign up we collect your name, email address, password and, optionally, your phone number, and whether you are joining as a host or a vendor. You can add a profile photo.

Host information. Hosts provide their business name and, for each space, its name, description, type, rules, amenities, photos, time zone and full street address. We geocode the address to a latitude and longitude so vendors can search by distance. Opportunities include a title, description, dates, times, fee, requirements and an optional photo.

Vendor information. Vendors provide their business name, description, categories, photos, website, Instagram handle, home city or ZIP code and the distance they are willing to travel. We geocode the home city to a latitude and longitude so we can show nearby opportunities.

Requests and activity. We keep the booking requests you send or receive, their status, any note attached to a request, the opportunities you save and the requirements you acknowledge.

Billing information. We store your Stripe customer and subscription identifiers and the status of your plan. We never see or store your card number.

Technical information. When you use Paire we receive your IP address, browser type and the pages you request, along with an approximate, city-level location derived from your IP address.

We do not collect demographic information such as age or gender, precise device location, or sensitive personal information.

• From you when you create an account, fill out your profile, publish a space or opportunity, send a request or contact us.
• From Google if you choose to sign in with Google, which sends us your name, email address and profile picture.
• From Stripe, which collects your payment card, billing name and billing address on its own checkout and billing portal pages and tells us whether a payment succeeded.
• Automatically from your browser and our hosting provider, which supplies the IP-based location, and from our error monitoring service, which records the error, the page you were on and your browser type, but not your name or email.

Listings, profiles and photos you post are shown to other users as described in section 9. You keep ownership of your content, and the licence you give us to display it is set out in section 4 of our Terms of Service. Anything you make public can be seen and copied by others, so post only what you are comfortable sharing.

Paire uses only cookies that are necessary for the service to work: a session cookie that keeps you signed in, a short-lived cookie that remembers whether you chose to sign up as a host while signing in with Google, and a cookie that remembers your sidebar preference. You can delete cookies in your browser at any time, which will sign you out.

We do not use analytics cookies, advertising cookies, tracking pixels or web beacons, we do not run ads or affiliate programs, and no third party collects information about your activity across websites through Paire. That is why there is no cookie banner.

• to create and secure your account and sign you in;
• to publish listings, match vendors with nearby opportunities and run the request and approval workflow;
• to show opportunities near your approximate location when you search without choosing a place;
• to share contact details between a host and a vendor once a request is approved (see section 9);
• to bill vendor subscriptions and detect failed payments;
• to send you emails about your account, requests and listings;
• to send you product updates and promotional email about Paire, which you can opt out of at any time (see section 8);
• to respond to your messages, enforce our terms and protect Paire and its users from abuse;
• to fix errors and understand how the service is used; and
• to comply with the law and respond to lawful requests.

We send transactional email you cannot opt out of while you have an account: sign-in and password emails, and notices about your requests, listings, subscription and account status. Vendors can turn off request activity notifications in their settings.

We may also send you product updates and promotional email about Paire. Every such email includes an unsubscribe link, and you can also opt out from your settings or by emailing us. We honour opt outs within ten business days. We do not send marketing email on behalf of anyone else.

Everyone. Opportunities are public. Anyone can see a host's business name, the space's name, city and photos, the opportunity details and its approximate distance from a searched location. The space's street address is not shown publicly. Photos you upload, including your profile photo, are stored in public storage and can be viewed by anyone who has their address.

Hosts you send a request to. A host reviewing your request sees your name, profile photo, business name, description, website, Instagram handle, travel radius, photos and the note on your request. They do not see your email or phone number until they approve you.

The other party, once a request is approved. Approval is the contact exchange. We email the host your name, email address, phone number and business details, and we email you the host's name, email address, phone number and the space's street address. Each side may use those details only to arrange that pop-up.

Paire administrators. Our team can see account details, listings and requests in order to run the service, answer support questions and enforce our terms.

Service providers. We rely on a small number of companies to run Paire. Each receives only the information it needs and may use it only to provide its service to us.

• Stripe processes subscription payments.
• Google provides sign-in with Google if you choose it.
• A cloud hosting provider that runs the website, our database, authentication and file storage.
• An email delivery service that sends the emails we send you.
• A geocoding service that turns the city, ZIP code or address you type into map coordinates. Your browser contacts it directly, so it receives the text you type and your IP address.
• An error monitoring service that receives error reports so we can fix bugs.

Legal and business transfers. We may disclose information when required by law, a court order or a subpoena, or to protect the rights, safety or property of Paire, its users or others. If our business is merged, acquired or sold, your information may transfer to the new owner, and we will tell you of any material change in how it is handled.

No sale of personal information. We do not sell your personal information, share it for cross-context behavioural advertising or let third parties track you on Paire for marketing. Beyond the cases above, we share your information only with your consent.

Depending on the state you live in, you may have some or all of these rights:

• Access. Know what personal information we hold about you and get a copy.
• Correction. Fix information that is inaccurate or incomplete.
• Deletion. Have your information deleted, subject to the exceptions in section 11.
• Portability. Receive your information in a format you can take elsewhere.
• Opt out. Opt out of the sale of your information or targeted advertising. We do neither, so there is nothing to switch off.
• Appeal. Ask us to reconsider if we decline a request.

You can view and update your name, email, phone number, profile photo and business details in your settings, and you can delete your account there. For anything else, email hello@gopaire.com. We will respond within 45 days and will never treat you differently for exercising a privacy right.

If you use Paire from outside the United States, your information is stored and processed in the United States, where privacy laws may differ from those of your country. Where a law such as the GDPR applies to you, we process your information to perform our contract with you, to comply with legal obligations and for our legitimate interests in running and protecting the service, and you may also restrict or object to processing by emailing us.

We keep your information for as long as you have an account. You can delete your account at any time from your settings. Deletion permanently removes your profile, spaces, opportunities, requests, saved opportunities and photos, and cancels any active subscription. Photos are removed from storage within a day of deletion.

Some information outlives deletion: Stripe keeps invoices and payment records as required for tax and accounting law, emails we already sent to other users (for example an approval email containing your contact details) remain in their inboxes, and we may keep records needed to enforce our terms, resolve disputes or comply with the law. IP addresses used to limit abuse such as repeated sign-in attempts are discarded after about a day, and the IP-based location is never stored.

We protect your information with encryption in transit, hashed passwords, access controls at the database level and limited administrative access. No service can promise perfect security, and we cannot guarantee that information sent over the internet will be safe.

You are responsible for keeping your password secure. Use a strong, unique password and tell us right away if you think your account has been compromised.

Because we do not track you across websites, sell your information or use it for targeted advertising, there is nothing for a Do Not Track or Global Privacy Control signal to turn off. We treat a Global Privacy Control signal as a valid request to opt out of sale and sharing, and would honour it if our practices ever changed.

We may update this policy from time to time to reflect changes in our practices or the law. The date at the top shows when it last changed. If a change is material we will email you or show a notice on Paire before it takes effect, and continuing to use Paire after that means you accept the updated policy.

Privacy questions and requests can be sent to Local Genius LLC by email at hello@gopaire.com or by mail at Local Genius LLC, 732 S 6th Street, Suite N, Las Vegas, NV 89101.